Every Decision You Make In Business Involves 3 People

Years ago I worked for a Fortune 500 company that provided constant ongoing training to its leadership team. We were always sharpening our skills and learning new ways to be effective leaders. During one of our meetings, the Vice President told us that as leaders we have the autonomy to do what we feel is necessary but understand that the decision we make will affect our customers, our employees, and the business. After that moment, every decision I made around business and customer service was applied to that principle. As entrepreneurs, every decision we make involves 3 people: 1 ) Your Customer, 2) Your Employee, and 3) Your Business.