In the past few weeks, I've been brainstorming about ways to strategically position my business for growth. I want to increase volume per client and widen my geographical market. I also want to be sure the message my business gives about its services, customer experience, and expectations are clear...
Years ago I worked for a Fortune 500 company that provided constant ongoing training to its leadership team. We were always sharpening our skills and learning new ways to be effective leaders. During one of our meetings, the Vice President told us that as leaders we have the autonomy...